Contact us

Do you have questions, feedback, or require further information?
If you cannot find the answer to your question on one of our information pages, or if something remains unclear, please send us an email at support@gifttn.com. When doing so, please include your name, phone number, and place of residence. If you wish to utilize our customer service (after-sales support), please attach photos of the product in question.
Customer Service – Opening Hours:
Monday to Friday: 09:00 to 17:00
Saturday: 10:00 to 18:00
Sunday: Closed
Frequently Asked Questions (FAQ):
Q: How long will it take to receive my package?
A: Please note that, on average, we require 3 to 7 days to process your order and prepare it for shipment. Rest assured: we are doing everything in our power to deliver your order to you as quickly as possible! Once your order has been shipped, the estimated delivery time—depending on your country or region—ranges from 14 to 30 days. Please take into account any potential public holidays that may affect delivery times.
Q: What is the company's return policy?
A: Once we have received your return and inspected the condition of the item, we will process your return or requested exchange. Please allow at least 14 days for the processing of your return or exchange, starting from the date we receive the returned goods.
Q: How can I contact you regarding my order?
A: You can reach us either via email at support@gifttn.com or by using the contact form found on this page.